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Privacy Policy

Welcome to! Before you begin exploring our hotel listings or using any of our related websites, apps, or software, please take a moment to review our Terms of Use and Privacy Policy. Understanding these documents will help ensure that your experience with us is both exciting and conducted in a secure and transparent manner.

Our platform encompasses the hotel, website, mobile application, software, and other services provided by, collectively referred to as "the Services." This Privacy Policy serves as your guide to understanding how we manage information: detailing what we collect, the methods of collection, and our practices for using, protecting, and potentially sharing your information while delivering our services to you. Should you have any questions or need to reach out, we are just an email away.

Providing Your Information

Our Services are offered free of charge. When you interact with our Services, we may collect a variety of information from you, such as:

  • Account Sign-up Information: This includes your date of birth, username, and password.
  • Transaction Data: We document details of your purchases through a third party, including the nature of the items bought. Please note that we do not directly access your billing or payment information.
  • Demographics: We gather data regarding your gender and age.
  • Social Media Engagement: If you interact with our Services via social media, we may access your profile information, subject to your consent through social media privacy settings.
  • Loyalty Program Details: For participants in our loyalty program, we track information related to your activities within the Services, such as purchases and accrued rewards.
  • Contest and Survey Data: When you participate in contests, surveys, or similar activities, we collect the information you provide, including personal identifiers like name and contact details, and specifics about your entries such as age, photos, and hobbies.
  • Content Created by Users: You can voluntarily share information through your activities within the Services, like gameplay, comments, or support requests. This information, except for support inquiries, is public, so consider your privacy when sharing.
  • Communications: Any interactions with us may provide insights, encompassing all the information types listed above, plus any additional details referred to in this privacy policy. This includes queries or comments about the Services or our Privacy Policy.

Data Collection Framework

At Hotel, we are dedicated to enhancing your experience with our Services. This commitment includes comprehensively monitoring your interactions through third-party websites, apps, and gaming platforms. We collect a variety of data such as device IDs, IP addresses to determine your location, types of browsers used, your navigation paths on our site including entry and exit points, device and browser activity, click-through rates, duration of page visits, transaction histories, and occurrences of service disruptions. This data collection is crucial for improving our Services, tailoring our communications, and suggesting products or services that match your preferences. With your consent, we may also gather precise location information, as allowed by law and your device settings, which could enable push notifications.

We utilize data from public databases, commercial data providers, and third-party services to deepen our understanding of your interactions with our platforms, including social media. It is important to note that our handling and sharing of aggregated or anonymized data, which does not personally identify individuals, are not covered by this Privacy Policy.

Please note that we do not acknowledge browser do-not-track signals. More information on this is available in the "Cookies and Tracking" section of our policy.

Utilization of Collected Data

The data we gather is pivotal in refining our business operations and expanding our outreach. This includes introducing you to pertinent products and services from our partners and third-party entities. Here are the primary ways we use your information:

  1. Service Enhancement: We continuously strive to improve the usability, security, and reliability of our services. This includes verifying your identity, addressing service issues, and performing necessary troubleshooting.
  2. Communications: With your consent or as required by law, we communicate with you about new and existing products, services, promotional offers, and events from us and our affiliated partners. We also engage in targeted advertising across different platforms, address your inquiries and feedback, and conduct surveys or research to assess customer satisfaction.
  3. Service Usage Analysis: Analyzing how our services are used allows us to innovate and enhance our offerings. This includes developing new products or services, conducting analytic reviews, and preventing fraud or misuse of our services.
  4. Legal and Regulatory Compliance: Using your information helps us comply with legal and regulatory obligations.
  5. Protection of Legal Rights: The information is also essential for safeguarding the legal rights, privacy, and security of our business, our partners, you, and the broader community.

Cross-Border Data Transfer

Our Services operate primarily from the United States, and during our operations, your information may be stored and processed in various countries where we, or our service providers, conduct business. By utilizing our Services, you consent to the international transfer of your data to countries outside your own, including the United States. It is important to understand that the data protection laws in these countries may differ from those in your home country. In some cases, your personal data might be accessible to judicial, law enforcement, regulatory, or security authorities in these jurisdictions.

You have the right to request access to, correction of, deletion of, or modifications to your personal information. When making such requests, please specify the personal data involved. We will perform necessary verification processes to ensure your security before fulfilling any request. We are committed to handling your requests promptly and in accordance with recognized data protection standards.

Contact Us

At, we take your privacy concerns and inquiries seriously. If you have any questions regarding our privacy practices or the handling of your personal data, please contact us via:

Email: [email protected]

Please be aware that email communication may not always be secure. To protect your privacy, we advise against sending sensitive information through email.

You are entitled to deactivate your account at any time. However, please note that for legal reasons, we may need to retain certain information even after your account is closed. Legal obligations may prevent us from completely deleting all your personal data. For account deletion requests or if you have any questions regarding your data, please reach out to us at [email protected].

Managing Your Cookies and Data Preferences

You have the ability to control cookies by disabling or removing specific cookies through your browser settings. This adjustment allows you to accept cookies from certain sites while blocking them from others or disabling them entirely. Note that turning off cookies might affect the functionality of some services, potentially rendering them less effective or entirely inoperative. Additionally, clearing your browser's cookies can reset any opt-out preferences you previously established.

Many of our partners participate in the Network Advertising Initiative (NAI), which offers a straightforward way for users to opt out of targeted advertising from its member companies. We encourage you to visit the NAI’s website to gain a better understanding of how your personal data is used for targeted ads and to learn about your opt-out options.

For detailed insights into Google Analytics data management practices and to explore available options, we recommend visiting their official webpage.

Understanding the differences between accessing services through websites versus mobile apps is crucial, as opting out from interest-based advertising on mobile apps might require specific actions. It’s beneficial to familiarize yourself with your rights regarding mobile apps and to adjust your device settings accordingly to manage privacy preferences effectively.

To stop data collection via a mobile app, the simplest method is to uninstall the app from your device.

If you have previously permitted the use of your location data in the hotel app and wish to revoke this permission, you can do so by changing the settings within the app. Please be aware that this might impact your user experience.

When you consent to our services, be aware that your device may receive push notifications, which are alerts sent by an app directly to your device, whether or not the app is in use. You can adjust your notification preferences in your device's settings menu.

For those subscribed to our SMS notifications, you have the right to unsubscribe at any time. To opt out, simply send "STOP" to the number provided in our SMS communications. You may receive a confirmation message once your unsubscribe request is processed.

If you wish to decline an invitation to hotel or prefer not to receive future solicitations, you can refuse email invitations. To be removed from our email list, please contact [email protected]. Remember, you can choose to stop receiving emails from us at any time.

Sharing and Managing Personal Data

We may share specific personal information with third parties under certain conditions:

  • With your explicit consent or upon your request.
  • To facilitate transactions that you initiate.
  • As required to comply with our legal obligations, respond to governmental inquiries, adhere to court orders, enforce our Terms of Use, or protect our rights, our partners, or the safety of our users, including fraud prevention measures.
  • In the event of a business transition, such as a merger, acquisition, or sale of assets, your information may be part of the assets transferred.
  • For the execution of certain services on our behalf by third-party agents or contractors, including but not limited to payment processing, email management, marketing initiatives, security operations, and customer support, as outlined in our Privacy Policy.

We may also share your personal details with our affiliates to achieve our business objectives, as stated in our Privacy Policy. Be aware that third-party platforms, including mobile gaming services and social networking sites, may collect data on your interactions with our Services, such as your game scores and rankings. The way these platforms collect and manage your information is governed by their own privacy policies, which can be influenced by how you choose to interact with our Services.

We do not sell your personal data to outside parties. However, we permit third parties to gather data through our Services and share this information for various purposes, including the delivery of targeted advertisements on our Services and other platforms, a practice known as "interest-based advertising." These third-party data practices fall outside the scope of our Privacy Policy.

Cookies and Tracking Technologies

When you use our Services, we automatically collect certain information from your device through data collection tools known as "cookies," which are placed on your computer or mobile device. This data collection is also facilitated by our third-party partners, such as Google and Apple. These technologies, including cookies, local storage mechanisms, and others, are used to enhance the quality of our services, personalize your experience, and provide tailored suggestions during your interactions with our platforms.

The term "cookies" refers to small text files stored on your device. They are used to track login sessions and analyze usage patterns. In addition to cookies, we use various technologies to collect and analyze similar types of data to better understand and monitor our users' activities. These tools are essential for offering a personalized service by remembering your preferences and interactions for future visits. Unless you choose to delete these cookies, they will remain on your device until they expire.

Cookies are crucial for the smooth operation of our services, with many being automatically removed when you close your browser window. For more detailed information on cookies and how they work, you can visit

Third-Party Technologies and Tracking

Our website utilizes third-party technologies that deploy cookies to comprehensively track your interactions with our site. These technologies collect data about your online behavior across multiple platforms and devices over time. By using our services, you agree to the use of cookies by these third parties for analytical purposes and to enhance marketing strategies.

Advertising networks and advertisers may use various third-party advertising technologies, including tracking technologies, to deliver targeted advertisements across our website and other digital platforms. These tools track your activities across multiple devices and include the use of third-party cookies during advertising campaigns. Additionally, third-party advertising firms utilize Pixel IDs or beacons to optimize and manage our online advertisements. These beacons identify the browser's cookie associated with our ads, facilitating your navigation to our website.

For information on opting out of targeted advertising by companies participating in self-regulatory programs, please refer to the "Accessing Your Information and Your Rights and Choices" section. To learn more about how Google Analytics manages your data and your options, visit Google Analytics Partner Sites.

Data Management, Safety, and Integrity

We prioritize the security of your data through robust measures, including administrative, technical, and physical safeguards. It is essential for you to maintain the security of your account information and avoid sharing sensitive details via email or social media messaging. Despite our stringent security protocols, the inherent nature of online data transmission means that absolute protection against all breaches, unauthorized access, or data theft cannot be guaranteed.

External Links Policy

Our website may contain links to third-party websites. It is important to note that we do not control these external sites or their privacy and security practices. We recommend reviewing the privacy policies of any third-party websites before interacting with them or providing any personal information.

Underage User Policy

Our platform is exclusively for use by individuals who are 21 years of age or older. The registration and use of our Services by individuals under the age of 21 are strictly prohibited. We strongly advise minors against sharing personal information such as full names, residential addresses, phone numbers, and email addresses. If a child under the age of 13 inadvertently provides us with personal information, we urge parents or guardians to contact us at [email protected] for assistance in removing that information. Please provide specific account details used by your child when reaching out.

Geographical Restrictions

Our Services are specifically designed for residents within North America, excluding individuals in the state of Washington. Access from Washington state or from territories outside North America is strictly prohibited. We do not intentionally collect personal information from individuals located in Washington or from outside the United States, including names, addresses, contact numbers, and emails. We reserve the right to modify this Privacy Policy at any time, which may include introducing restrictions on access for users from certain regions, as detailed in our "Policy Amendments" section.

Policy Amendments

We retain the authority to alter our policies at our discretion, potentially imposing restrictions on users from specific jurisdictions as needed.

Changes to Our Privacy Statement

Please be aware that we could make changes to our privacy statement at any time. The "Effective Date" stated at the start of the policy will be adjusted whenever modifications are made, and the most recent version will be accessible on our website. As you use our Services, it is recommended to periodically review our Privacy Policy to ensure you are aware of the most recent procedures surrounding the use of your information.

Rights Particular to Certain Places

Californians' Right to Privacy

You specifically have the right to refuse to have your personal information transferred to outside parties for their own personal marketing purposes if you live in California.

You can get in touch with us at [email protected] at any time if you would like to revoke your consent.

Furthermore, we use cookies to monitor your usage of our services. We may share this information with third parties, such as those connected to the Network Advertising Initiative (NAI). Users can choose not to accept targeted advertising from this group's affiliates. Visit or for more information. Californians can also choose not to have their data sold to any NAI company by visiting, the website of the Digital Advertising Alliance.

We are committed to protecting the confidentiality of our younger clients by promising not to trade personal data of anyone under the age of sixteen.

Exchange of Personal Data

Our services involve the exchange of personal data with various entities, including but not limited to:

Social Media Accounts and Contact Information:

  • Service Providers: These entities assist in managing and utilizing social media accounts and contact information.
  • Marketing Service Providers: They offer customized marketing materials based on customer preferences.
  • Social Media Networking Websites: Platforms where your social media interactions occur.
  • Public Safety Agencies: Organizations responsible for ensuring public safety and other legal entities.

Identification Provided by the State:

  • Governmental Organizations: Bodies that require state identification for legal and administrative purposes.
  • Other Legal Bodies: Entities that may need state identification for verification and regulatory compliance.

Video and Audio Recordings:

  • Service Providers: Entities that handle and process video and audio recordings.
  • Advertising Sponsors: Companies that support advertising efforts through sponsorships.
  • Social Media Network Providers: Platforms that facilitate sharing and distribution of video and audio content.

Financial Information:

  • Service Providers: Entities that manage financial transactions and data.
  • Marketing Solutions Providers: Companies that deliver marketing messages through third parties based on your preferences.
  • Public Safety and Legal Authorities: Bodies that handle financial information for security and legal compliance.

Personally Identifiable Data:

  • Service Providers: Entities involved in the processing and management of personal data.
  • Law Enforcement and Government Agencies: Organizations that require access to personal data for legal and security purposes.

Biometric Information:

  • Service Providers: Entities that handle biometric data for identification and verification purposes.

Geographic Details:

  • Service Providers: Entities that utilize geographic information for service provision and personalization.
  • Social Media Network Providers: Platforms that use geographic data to enhance user experiences.
  • Law Enforcement and Government Agencies: Bodies that require geographic information for security and regulatory purposes.

Online Activity:

  • Service Providers: Entities that monitor and analyze online activities for service improvement.
  • Social Media Network Providers: Platforms that track online behavior to enhance user engagement and provide targeted content.

Person Identification:

  • Social Media Network Providers: Platforms that utilize personal identification for account management and user verification.

We ensure that all data exchanges are conducted in accordance with our privacy policy and applicable legal standards to protect your information and privacy.